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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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She 7135

May 22, 2024

5  out of  5 rating by She 7135
"This is a great office that spends time to really get to know you and what all you need to protect! I highly recommend them😃"
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Tiffany Woodson

May 21, 2024

5  out of  5 rating by Tiffany Woodson
"Natalie is very nice and polite and handles all my concerns in a timely manner. I would definitely recommend her to anyone."
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breanna randall

May 21, 2024

5  out of  5 rating by breanna randall
"Natalia and her team are caring and kind. I would recommended them to anyone who’s in the market for insurance!"
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Corrina Cole

April 4, 2024

1  out of  5 rating by Corrina Cole
"Would give a 0 but not an option. She is rude, disrespectful and told me to get another insurance company after I filed a claim. I have had insurance with them for a long time. I had roof and inside damage and they covered nothing. They are not a good neighbor. Run as fast as you can to someone else! I called corporate never heard back. There is absolutely NO CUSTOMER SERVICE!!! Don't use this state farm company not helpful. You are wasting you money and time!! I am not the only one who has had issues with this agent. Many other people I have spoken had the same bad experiences. Don't use this agent !! So this agent again is rude, disrespectful, over talks you. Won't let you get a word in. I never threatened, yeld or did any disrespectful to this agent. No you never responded to me nor did the corporate office respond to my concerns about your disrespectful behaviors. I have move my business from your agent and will never do business with this agent. And I will spread the word how rude, disrespectful this agent is. I am not the only one who has had this experience with her. Many other people have. Again. The WORSE CUSTOMER SERVICE EVER BECAUSE THERE IS NONE! I have spent thousands of dollars in insurance with this company. This is very horrible behavior for a so call profssional. I was never threating to you or your professional. Never used abusive language. How unethical of you suggest such a thing. I have complained about what you did not cover to no help whatsoever. People run as fast a you can and get another company"
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January 30, 2024

5  out of  5 rating by Jake
"Tonya was very helpful. I can confidently recommend her to anyone who needs insurance but is unsure of how the process works. She was very concise and understanding."
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High Mordecai

January 24, 2024

5  out of  5 rating by High Mordecai
"Super friendly and helpful, helped some money from progressive."
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September 4, 2023

5  out of  5 rating by CW G
"Prompt, excellent service at fair competitive prices. I've been a customer since my first car (1995) and have never had a bad experience. They've always taken care of any issue that has presented itself, guaranteeing my peace of mind."
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Cooper Hummel

September 3, 2023

5  out of  5 rating by Cooper Hummel
"I love my State Farm agent and the staff!!!"
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Krista Quellhorst

September 3, 2023

5  out of  5 rating by Krista Quellhorst
"I must say the customer service with Natalia’s staff is amazing. I would definitely recommend reaching out to Natalia for all your insurance needs."
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Riley Campbell

May 31, 2023

5  out of  5 rating by Riley Campbell
"Tonya called me today to update me on policy changes and getting my car insurance renewed. She was very informative, and she did her best to get any discounts I may qualify for. Our conversation was brief, and I left it feeling like my questions were answered and I got the information I needed."
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John Barnard

November 2, 2022

5  out of  5 rating by John Barnard
"Very informative and polite! Very professional."
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Natasha Dugdale

November 2, 2022

5  out of  5 rating by Natasha Dugdale
"My family has been doing business with Natalia and State Farm for as long as I can remember. Even living in Indy, my husband and I choose them as our provider because of the level of care and “hometown feel.” I, unfortunately, have dealt with a few different claims on vehicles and they have been the best to comfort me and walk me through options/next steps. They stay on top on our professional growth to make sure we are covered there as well. I’d recommend her office to anyone who is looking for someone who will always put the client’s best interest first."
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James Day

October 25, 2022

5  out of  5 rating by James Day
"Been with State Farm for years lovem!!!"
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Lauren Ford

October 25, 2022

5  out of  5 rating by Lauren Ford
"Great service and always there when I need them. Able to answer all questions and always helping find ways to lower my rates and get me the best deal."
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Jane Retter

October 19, 2022

5  out of  5 rating by Jane Retter
"No matter who answers the phone, the service at the Winchester Indiana State Farm agency is always top notch. My favorite person to deal with is Tonya. She is so well informed and highly efficient. Of all the companies we could have chosen, I'm so glad that my late husband and I chose State Farm!"
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Jordan lev

October 11, 2022

5  out of  5 rating by Jordan lev
"Natalia Extin’s State Farm agency has been a big help for my family and I ever since having our policies moved to their office a few years ago. Any time I need anything or any changes, they are always happy to help. They are definitely a good neighbor! 👍"
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Ellen Young

October 10, 2022

5  out of  5 rating by Ellen Young
"I enjoy the friendly conversations when I call in to pay my bill. They also are very helpful with any questions I may have."
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Mike Atkin

October 7, 2022

5  out of  5 rating by Mike Atkin
"Michael atkin"
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Kathy Cross

September 29, 2022

5  out of  5 rating by Kathy Cross
"Our meeting with Tonya was great and very informative !"
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Take Fellman

September 28, 2022

5  out of  5 rating by Take Fellman
"Tonya is a great person. She always follow up and make sure that I need to get the right coverages on my auto insurance. She is knowledgeable to meet your expectations. Thanks again!"
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ASimple Steph

September 28, 2022

5  out of  5 rating by ASimple Steph
"Everyone at this office is just amazing, we were immediately met with warm smiles and upbeat energy. The team here is hard working, quick and just really nice! Tonya has been working on our plan and has provided us with great coverage and a very pleasant experience, couldn't ask for more! Thank you to the whole team at this office, you guys are the best!"
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Ray Bear

September 26, 2022

5  out of  5 rating by Ray Bear
"Very nice people and very reliable. 5 stars for sure. Keep up the great work."
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Mary Blaylock

September 21, 2022

5  out of  5 rating by Mary Blaylock
"Always great service! Who knew dealing with an insurance company could be this pleasant?! Tonya is the best!"
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Reggi Davis

September 20, 2022

5  out of  5 rating by Reggi Davis
"Always friendly and professional, quick and efficient."
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Courtney Burger

September 15, 2022

5  out of  5 rating by Courtney Burger
"Mason took care of my needs quickly and was super helpful with questions! Love our local office!"